82. Customer Experience in Troubled Times // Sonya Bridges is Dialedin
Sonya Bridges is Dialedin / Episode 82
Sonya is the AVP of IT for Dallas Fort Worth International Airport with a strong focus on application development and delivery as a means of providing the ultimate customer experience at the number one airport and 3rd largest in the world, DFW Airport.
During the pandemic especially, providing a great customer experience at the airport is essential. In order to do so, you must first understand the customer mindset.
Topic: "Customer Experience in Troubled Times"
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The Dialedin + ElevateXchange series consists of weekly interviews with leading chief information officers (CIOs), chief information security officers (CISOs), & directors of information technology (IT Directors)
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